Inkeep | Pricing

Level up your self-help experiences

Lower support volumes

Convert more users

Understand user needs

Starter

$120/mo$99/mo

Up to 500 questions

Add AI magic ✨ to your docs.

See it for my docs

(30 day trial)

Includes:

AI chat for your docs
Out-of-box UI components
Usage analytics
Automated content ingestion

Growth

$250/mo$200/mo

Up to 1,000 questions

Leverage all of your content.

See it for my docs

(30 day trial)

Everything in the starter plan and...

All public sources
Slack and Discord bots
AI reports
Unlimited neural search

Scale

$500/mo$400/mo

Up to 2,000 questions

Support users at scale.

See it for my docs

(30 day trial)

Everything in the growth plan and...

Private sources
Tools for your support team
API access
Dedicated Slack channel

Enterprise

CustomCustom

Volume-based discounts

Tailored for your needs.

Schedule a call

Everything in the scale plan and...

Any content source
Product-specific workflows
Advanced data controls
SLAs and support guarantees

Compare plans

	Starter $99/mo Try it	Growth $200/mo Try it	Scale $400/mo Try it	Enterprise Specific to your needs Schedule a call

AI chat Our AI chat is designed to minimize hallucinations, handle complex and challenging questions, and provide answers scoped to your organization.	✅	✅	✅	✅
Neural search Our search engine goes beyond traditional fuzzy-word or semantic search. We use custom embedding models, tailored chunking strategies, and advanced neural net and lexical search algorithms to provide relevant results with zero configuration.	❌	✅	✅	✅

Your users	✅	✅	✅	✅
Support teams Use as a copilot for your support team by integrating into your existing support platform and workflows.	❌	❌	✅	✅

Docs (Docusaurus, Nextra, etc.)	✅	✅	✅	✅
Help center	✅	✅	✅	✅
Website and blogs	❌	✅	✅	✅
GitHub	❌	✅	✅	✅
Discourse (Forums)	❌	✅	✅	✅
StackOverflow	❌	✅	✅	✅
OpenAPI and GraphQL schemas	❌	✅	✅	✅
Custom FAQs Create custom Q&A pairs in the Inkeep dashboard. These are great for content you'd like to keep private or to tune answers to common questions	❌	✅	✅	✅
Slack and Discord threads	❌	❌	✅	✅
PDF, Markdown, CSV, and other file types	❌	❌	✅	✅
KB connectors (Notion, Google Drive, etc.)	❌	❌	✅	✅
Support desk tickets	❌	❌	❌	✅
Custom We'll work with your team to ingest your content, regardless of where it lives.	❌	❌	❌	✅

Every 24 hours (automatic) Never worry about pushing indexes or how to keep your knowledge base up to date.	✅	✅	✅	✅
Using GitHub Actions or Webhooks Trigger a recrawl of your content sources using GitHub Actions or our API to trigger on-demand updates.	❌	❌	✅	✅

"Ask AI" Chat Button	✅	✅	✅	✅
Embedded Chat Incorporate our chat UX directly onto any page, like a help center or in-app support page.	✅	✅	✅	✅
Custom icons, colors, fonts, and more	✅	✅	✅	✅
Light and dark mode	✅	✅	✅	✅
Custom support links Add custom links to your support channels that are displayed in the UI components and incorporated into AI chat responses.	✅	✅	✅	✅
Search Bar	❌	✅	✅	✅
Slack bot (community or internal) Our bot can be added to your community, Slack Connect, or internal support or solutions engineering channels.	❌	✅	✅	✅
Discord bot	❌	✅	✅	✅
Embedded support ticket form Embed a customizable support form that gets intellegently shown when a bot can't answer. The support form can trigger a support ticket in any downstream support platform, like Zendesk, HelpScout and others.	❌	❌	✅	✅
Custom copilots, agents, or AI apps (via API) Use our API to use Inkeep as a RAG tool within your own custom AI copilot or agent. You can also integrate us with CLI tools, automated email flows, or other custom experiences.	❌	❌	✅	✅

Usage analytics Visualize your search and chat traffic. Integrate it with your product and marketing analytics tools to understand how Inkeep impacts your user funnels.	✅	✅	✅	✅
AI-powered insights on documentation gaps Get quantified insights on the exact topics that users are asking about that don't have answers in your documentation.	❌	✅	✅	✅

Via email	✅	✅	✅	✅
Dedicated Slack, Discord, or Teams channel Get help directly from our founding team via Slack, Discord, or whatever communication channel works best for your team.	❌	❌	✅	✅
Support and response time guarantees	❌	❌	❌	✅
Platform uptime SLA	❌	❌	❌	99.9%+

Privacy policies that protect your data Our providers will never use your conversations to train AI or LLM models. While we may train models specific for your organization, we'll never expose your data to unauthorized third parties. See our privacy policy and terms of service to learn more.	✅	✅	✅	✅
SSO with Google and Microsoft	✅	✅	✅	✅
Custom SSO providers and RBAC	❌	❌	❌	✅
Use your own LLM provider or API keys Choose whether you'd like to exclusively use Azure, OpenAI, or Anthropic as your LLM provider. You can also securely provide your own API keys if you have dedicated capacity from a provider.	❌	❌	❌	✅
Use your own vector database provider Choose to use your own vector database. Supported providers include Pinecone, SingleStore, Neon, Milvus (Zilliz) and others.	❌	❌	❌	✅
De-identification and masking services Upon request, use an out-of-box provider for sensitive data protection or provide your own.	❌	❌	❌	✅
Custom data processing We'll work with your legal and security teams to ensure data is processed in a way that's compliant with your needs.	❌	❌	❌	✅

Join over 100+ fast-growing teams using Inkeep

Level up your self-help experiences

Compare plans

Starter

Growth

Scale

Enterprise

AI Search and Chat#

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